Welcome and thank you for becoming part of the Skies Over Texas Wine Club! To help you make the most of your membership, please take a moment to familiarize yourself with the following policies, terms and conditions.
What does it cost?
There is no cost to join the Wine Club. The cost is determined by the retail price of your wines in your order, less the 30% Club discount. Discounts apply to both in store & online purchases.
Club Processing:
Your card on file is automatically charged prior to each order. Our Wine Club processing months are February, April, October and December. By joining our wine club, you authorize Skies Over Texas Winery to charge your credit card for recurring club shipments four times per year until you cancel your club membership.
Club Term / Cancelation:
There is no minimum time commitment, and you are welcome to cancel your membership at any time. Membership continues on a per-shipment basis until we are otherwise notified. You can cancel by calling us (325-455-3232) or by logging into your account and clicking on ‘Cancel Membership’ under the Club Memberships tab.
Notifications:
We primarily use email for any notifications. We will send 2 email notifications prior to processing; the 1st one 2 weeks prior, the 2nd 2 days prior. Please log into your account and select the wines for your order prior to processing. Also verify your address, phone number and credit card information at this time.
Skipping an Order:
We understand that sometimes you might need to skip an order. We can do this for 1 order. Please understand that all benefits will be suspended until the next order is purchased.
Shipping Info:
We process shipping orders a week before we ship. We ship via UPS and they require a signature by someone 21 years or older. You will receive a tracking number the day of shipment. Due to the high cost of shipping and shipping boxes, we require all shipments to go to either a UPS Store or a UPS Business Address (non-residential).
Exchanges, Returns, Undelivered and Unclaimed Wines:
Wines that are shipped can’t be exchanged or refunded.
Extra charges incurred for redirected or returned wine shipments are the responsibility of the customer and charges will be applied to your credit card on file. If you contact us prior to processing, we would be happy to change shipment dates to ensure a smooth delivery.
Due to storage restraints, wines must be picked up within 60 days. If you can’t pick them up within that timeframe, please call us (325-455-3232) to make arrangements. Wines not picked up after 60 days will be donated or returned to inventory.
Exchanges After Processing: If there is a refund due, it will be added to a gift card. If there is an amount due, there will be a $5 processing charge (there is a $10 minimum charge).
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